Claire – Head of Pre-Tenancy & Referencing

What do you love most about working at Property Hub?

The team spirit, and how we all work so brilliantly together. We have get togethers five times a year including two parties and although we all work in completely different places (and in my case countries) we all get along so well, and enjoy being together. We very much have a work hard and play hard mentality.

What does your role involve day-to-day?

I am a bit of an all rounder, as one of the longest standing members of staff.  My role is Head of Pre Tenancy and Referencing, which entails finding applicants, referencing them, drawing up the agreement, and pretty much the full journey of renting a property from viewing to check in and inventory where I pass to the property managers.

On top of that, I help Jess our manager, with day to day tasks and look after the team in her absence, I know the systems pretty well from old, so I tend to get involved with the admin and some of the technical parts of this. I am a Jack of all trades now having come in with no formal experience at all.

What’s the best part of your role?

I like being able to find solutions for tricky and out of the ordinary applications, think outside the box and offer solutions to the landlords and people wanting to rent their dream home.  I love hand holding them from the very first phone call to move in, where I pass them to property management. Every day is different.

If you could describe working at Property Hub in just 3 words, what would they be and why?

Enjoyable – I love my job and the team of people that I work with, everyone employed has that special something that means we all get on brilliantly most of the time.

Extraordinary – We are so completely different from anywhere that I have worked for before, the team spirit is second to none, the relaxed environment, leads to form friendships, and a strong work ethic.

Experience – Every day is different, and most days I learn something new from one of my colleagues. It means that my knowledge base and experience grows daily, and makes life here more enjoyable.