My tenant is in arrears but wants me to fix it!

This week on Ask Rob & Rob, Jane Cooper asked:

My tenant is in arrears but wants me to fix it! What should I do?

Annoyingly, the answer is that you probably have to stick to your side of the bargain, even if your tenant isn’t sticking to theirs. As with any situation like this, your first port of call should be to check your rental agreement, but even if you are legally in the right, it may not be worth your while to get into an altercation that could make things tricky further down the line. Don’t forget to get everything in writing, so that you can’t be misrepresented later on.

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