How do I avoid getting ripped off by a builder?

This week on Ask Rob & Rob, Mike asked:

How do I avoid getting ripped off by a builder?

The answer talks about using a formal contract to get things locked in early (example below), or at the very least clearly specify everything in an email, as that way you have a written document of what you’ve asked for. Also make sure you, or a 3rd party project manager is regularly checking that the work is being done properly, so that things don’t slowly drift out of control. Then all those contract subclauses won’t be necessary!

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