Manage your tenancy

Log into Property File to report an issue, see where we’re up to with a repair, or check your tenancy details

Use Property File for all your tenancy needs

All our new tenants automatically get login details to Property File – a service that helps us sort out any maintenance issues properly and efficiently, while keeping you in the loop with our progress.

  • No more chasing or calls to find out what’s happening.
  • Give photos to help us understand the problem.
  • Get help and advice on common issues not covered by the tenancy agreement.
  • Be kept informed as the work progresses.
  • Use the messaging system to keep us updated of any extra details.
Log in to Property Profile

Lost your login details? Email us

Tenant fees
  • Deposit: Equivalent to five weeks’ rent, unless agreed otherwise
  • Change of occupant within a tenancy at tenant’s request: £50
  • Lost keys or electronic entry device: Actual cost of replacement
  • Default fee of interest for late rent: 8% on the outstanding amount once it’s more than 7 days overdue
  • The Property Ombudsman
  • ARLA PropertyMark

Property Hub Lets Ltd is a company registered in England and Wales with company number 08797043

Clayton House, 4th Floor, 59 Piccadilly, Manchester, M1 2AQ