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Hi Everyone, Does anyone in the Glasgow area have any recommendations for FHL managers/cleaners? Thinking small, independent companies/individuals/teams that care and will engage promptly. Feel like I am losing a fair bit of control with current provider and with the level of saturation in the market and political uncertainty, I need a fresh approach! Feel free to message me with recommendations/thoughts. Kind regards Kirsteen

Hi Everyone, Does anyone in the Glasgow area have any recommendations for FHL managers/cleaners? Thinking small, independent companies/individuals/teams that care and will engage promptly. Feel like I am losing a fair bit of control with current provider and with the level of saturation in the market and political uncertainty, I need a fresh approach! Feel free to message me with recommendations/thoughts. Kind regards Kirsteen

Hi, We just moved to London from abroad and started renting an apartment through an agency. We have had so many issues with the landlady messing us about but won't bore you with the details of most of them since they have been sorted out, even if not entirely to my satisfaction. But there are a couple of things that we would like some advice with: 1. When we paid the holding deposit, the agreement for that stated that the flat would be professionally cleaned. We then signed the main agreement (contract), which did not mention explicitly about professional cleaning, and paid deposit and first months rent in full. However when we arrived, the place had not been professionally cleaned (mold on window sills, grime on top of kitchen cabinets, dust from drilling holes still behind the sofa etc). It took two of us 6 hrs to clean the place from top to bottom. Do we have any grounds for withholding a portion of the rent to compensate for it not getting cleaned? We got a quote from a company to state that it would cost £15/hr for professional cleaning. We were thinking of withholding about £90 which is about what that would be worth. Or should we just suck it up and leave the place in a similar state when we leave? 2. Secondly, and probably most importantly we have been locked into a 24mth contract with 18mth break clause. But I have heard this is illegal and that we should be allowed to break at 6 mths - does anyone know if this is true? If so, what can we do about it? 3. Related to this, we were told and have it in writing (not in contract but in an email from the letting agent) that we could have our 2 cats in the flat. We have since found our that the management company for the apartments doesn't allow pets. Is this grounds for us being able to break our side of the contract early without losing money since we were essentially lied to? Thanks - would really appreciate any advice or help